Refunds
Refunds
If we can't find the night, you get a full refund. You don't need to ask. We tell you and send the money back to the card you paid with.
Other times we refund
- We can't have it ready by your date. We tell you before the date. You choose a full refund or a later date.
- Something on the page is wrong. Tell us and we fix it. If we can't fix it, we refund you.
- You change your mind before we start. Write to us before we begin work on the page, and we refund you in full.
How to ask
Use the contact form or write to support@everliveeditions.com, with the email you ordered with. Tell us your order code if you have it.
Who we are
Everlive Editions
support@everliveeditions.com
Draft for legal review. Last updated October 28, 2026.